The details behind
your personal gift.

1. Who you are buying from

MomentAnthem is the trading name of Jakub Smejkal, a self-employed trader established in the Czech Republic (OSVČ), business identification number (IČO) 04457609.

Email: support@momentanthem.com
Telephone: +420 736 264 054. Your provider’s normal charges, including international charges where relevant, may apply; email is available as an alternative.

These terms explain our personalized-song service and form part of an order when we accept it. Our website and contracts are in English. Please save or print the version that applies to your order.

2. What your song includes

• One personalized song, approximately 2–3 minutes long, delivered as an MP3 audio file by email or a download link sent by email.
• One revision round within the scope described below.
• Personal-use permission for you and the gift recipient.
• The option to request another copy of the delivered MP3 for 12 months after final delivery, using your purchase email and order reference.

A separate lyrics document, WAV file, stems, live performance and commercial-use license are not included. You need an email address and a device or application capable of downloading and playing standard MP3 files. Please save your own backup; we do not offer permanent online storage.

We combine your creative direction, music-generation software and human review. Musical preferences guide production; we do not promise a particular singer, an imitation of a named artist, or an exact reproduction of a reference track. We make the song to the description and brief agreed for your order.

3. Eligibility and placing an order

The service is intended for customers aged 18 or over in the United States, purchasing for personal use. A song can be a gift for someone younger, provided the adult purchaser has authority to share the relevant details.

Before paying, you can review and correct your plan and choose standard or rush delivery. Once ordering opens, the payment step will identify the full price and any optional upgrade. An order is accepted when we send an acceptance confirmation, rather than merely when a payment authorization or automated receipt is issued. If we cannot accept it, we will promptly refund any payment taken.

After acceptance, you complete the detailed song brief. Your confirmation will contain or attach the agreed order details, these terms and any separate early-performance consents. We may decline requests we cannot reasonably fulfil or that violate someone’s rights. We will not substitute a materially different service without your agreement.

4. Prices and payment

Standard: US$99. Rush: US$129, consisting of the US$99 song and an optional US$30 upgrade. These are one-time prices; there is no subscription and no physical shipping charge.

Applicable sales tax, if we are required to collect it, is additional and will be shown before you pay. Any tax charged will be identified in your checkout and receipt.

Payments are charged in US dollars. If your account uses another currency, your payment provider determines its exchange rate and any currency-conversion fees. We do not charge an unagreed upgrade or other additional fee. Payment methods available for your country will be displayed at checkout.

5. Your brief and delivery timing

Standard delivery is within 5 calendar days; rush delivery is within 3 calendar days. The period starts when we have received your completed, usable brief, payment and any legally required instruction to start. Calendar days include weekends. We will confirm the expected delivery date by email.

If key information is missing or contradictory, we will ask for clarification and explain the effect on timing. A material change you request after production starts may require an agreed new delivery date. Any waiting period you choose under your cancellation rights will also be reflected in the confirmed schedule.

Check names, pronunciation notes, facts and your delivery email carefully. We will correct mistakes we make against the agreed brief without using up your included revision. If an email does not arrive, check your spam folder and contact us.

If we expect a delay, we will tell you and offer a revised date. If we miss the agreed rush deadline for a reason within our control, we will refund the US$30 rush upgrade. This does not replace any right to cancel or obtain another remedy under applicable law, including where an agreed deadline was essential.

6. One included revision

Email one consolidated set of revision requests within 7 calendar days of the first delivery. The included round covers reasonable adjustments to lyrics, pronunciation, mood or musical direction that are consistent with your original brief. We will confirm the changes and timing before revising.

Editing or regenerating part of a song can also change its melody, vocal performance or arrangement; an otherwise identical recording cannot always be preserved. A new recipient, a new story, a substantially different genre or a complete change of concept may need a separate quote, which you can accept or decline.

The seven-day window applies only to this included creative revision. It does not shorten your legal rights for faulty, misdescribed or otherwise non-conforming content or services, and correcting our own error is not counted as the revision.

7. Cancellation, refunds and problems

Before production starts: email us to cancel for a full refund, including an unused rush upgrade. After production starts but before delivery: contact us promptly. We will stop work where possible and explain any proposed charge for work already performed, with a refund for the unperformed part. We will retain a charge only where the contract and applicable law permit it; there is no automatic cancellation penalty.

After delivery: use the included revision if you want a creative adjustment. A change of personal taste alone does not create an additional contractual promise of a full refund, but all applicable cancellation and consumer remedies remain available.

If a file will not play, the song materially departs from the agreed description, or another problem occurs, email us with your order reference and a description. We will investigate and provide the correction, repeat performance, price reduction or refund required in the circumstances. You do not lose statutory rights merely because you approved a brief or downloaded the song.

Refunds due following a valid cancellation will be issued without undue delay and within 14 calendar days of the cancellation notice, unless a shorter legal deadline applies. Other refunds will follow the applicable deadline. We use the original payment method unless we agree another method with you, without a refund-processing fee.

8. UK cancellation rights

Where the UK statutory right to cancel applies, you normally have 14 days after the contract is made to cancel without giving a reason. Personalization alone is not treated by us as removing all cancellation rights for a digital song.

If you expressly ask us to begin a service during that period, a proportionate charge for work already provided is payable on cancellation only where the legal conditions and prior information requirements are met. A service cancellation right ends on full performance only where the required request and acknowledgment have been obtained.

For digital content, the cancellation right is lost when supply begins only if you first expressly consented to early supply, acknowledged that consequence and received the required contract confirmation. Accepting these terms alone is not that separate consent. If you do not request early performance or supply, we will agree a schedule that respects the cancellation period before you order. Rights relating to faulty content are unaffected.

You can cancel by emailing or writing to the seller details above. A clear statement is sufficient. You may use our optional cancellation form, but you do not have to.

9. Your story and permitted use

Please provide only text and other details you are entitled to share and have used lawfully. Do not submit another person’s copyrighted lyrics, recordings, confidential information or sensitive personal information. For a gift about a child, use only the minimum details needed and obtain the appropriate parent or guardian’s permission.

You retain rights you already have in your original material. You authorize us to use the relevant material to prepare and deliver the song and to pass necessary production material to providers identified in our Privacy Policy. Those providers may have their own content-license terms, explained there. Do not provide material you cannot lawfully authorize them to process.

Subject to full payment, you and the recipient may download, keep, play and share the delivered song for personal, non-commercial purposes, including private celebrations and non-monetized personal social posts, subject to the platform’s rules. Resale, paid advertising, commercial distribution and monetization are not included.

We do not promise exclusive rights to every musical element, copyright registration, or that no other work will sound similar. We do not publish your song or personal story as a testimonial, example or advertisement without separate permission. No voice-cloning service is included.

10. Responsibility and complaints

We are responsible for foreseeable loss caused by our breach of these terms or failure to use reasonable care and skill, subject to applicable law. This personal-use offer does not cover business losses or losses that were not reasonably foreseeable. Nothing excludes liability for fraud, death or personal injury caused by negligence, or any liability or consumer right that cannot lawfully be excluded.

Please send complaints to support@momentanthem.com. We aim to acknowledge them within two business days and will handle them without undue delay and within applicable legal deadlines. You may also seek help from your local consumer authority or the Czech Trade Inspection Authority’s consumer dispute-resolution service, where eligible. Contacting us does not prevent you from using a regulator, court or another available remedy.

11. Applicable law and updates

Czech law governs these terms, subject to mandatory protections that apply in your country of residence. This choice does not remove protections available to UK or US consumers. You may bring a claim in any court available to you under applicable consumer law; there is no mandatory arbitration or class-action waiver in these terms.

The version supplied when your order is accepted applies to that order. Later website changes do not retroactively change an accepted order without your agreement, except where required by law. If one provision is unenforceable, the remaining provisions apply to the extent legally permitted.